At EYEWEAR INSIGHT, we respect your privacy. We know it’s important to you and it’s important to us.
The Information We Collect
In order to make your experience at EYEWEARINSIGHT.com the best it can be, we need to collect certain personal information such as your name, address, phone number, email address and credit card information (through our gateway company Authorize.net). This makes it easier for us to contact you if we have questions about billing and shipping. It also helps us get your order to you as soon as possible.
We may ask for certain information such as a username, your first and last name, birthdate, phone number, profession and e-mail address when you register for an Eyewear Insight account, or if you correspond with us. We may also retain any messages you send, and may collect information you. We use this information to operate, maintain, and provide to you the features and functionality of the Service. We may also use this information to correspond with you, and to address any issues you raise about our Service.
We may receive information about you from third parties. For example, if you access our websites through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding Eyewear Insight, linking your account to the Eyewear Insight, etc., that third party may pass certain information about your use of its service to Eyewear Insight. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service.
* You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to Eyewear Insight. You may also unlink your third party account from Eyewear Insight by adjusting your settings on the third party privacy settings page. If you unlink your third party account, we will no longer receive information collected about you in connection with that service.
We Automatically Collect:
We also collect information about your computer and web usage, such as your IP address, operating system, browser type, time and date of access, and the websites you visit before and after EYEWEARINSIGHT.com. This allows us to analyze our users’ behavior so we can improve our website and your overall experience.
Note: Saving your prescription, or keeping the items in your cart will not be possible if the cookies are disabled.
We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.
The information EYEWEARINSIGHT.com gathers through cookies is never shared with third parties.
Some Super Geeky Things we Try to Do
When you use our ecommerce site we track your online usage patterns. We also may use clear GIFs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and help us improve our service to you; by helping us identify what you might like from what we have sent you.
Log file information is automatically reported by your browser or mobile device each time you access our site. When you visit Eyewear Insight, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on Eyewear Insight, domain names, landing pages, pages viewed, and other such information.
When you access Eyewear Insight by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which at this point does not include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. We get a basic city, state and country and this data may convey to us information about how you browse and use our site. This may not be available to us if, use or availability of location data is impaired or disabled.
How We Use Your Information
We do not share any of the personal information you enter on our secure website with other companies excluding any subsidiaries and affiliates that we use. We don’t sell or rent our customer lists, or give your information to third parties.
We will only use this information to communicate with you about your order, unless you sign up to receive our emails.
If you receive our emails and no longer wish to, just let us know at info@EYEWEARINSIGHT.COM or by unsubscribing from our email list.
Rest assured, your personal information is always safe, thanks to our HTTPS and SSL security protocols. We do not sell nor share any of your information.
If you have consented to the use of your information you may withdraw that consent at any time. Depending on the situation you can either withdraw your consent by emailing , info@EYEWEARINSIGHT.COM with GDPR as the Subject or you can call us directly to delete your account on file. Where we are using your information because of a legitimate interest to do so, you have the right to object to that use.
We are working on guest checkout and when we have that available you can choose that instead of saving your information on our site. However, shipping is not possible without access to your name, address, and phone/email.
Who we may share your information with
Some of the third parties that Eyewear Insight may share your personal information with include providers who assist Eyewear Insight with functions such as:
Keeping your information safe
Eyewear Insight cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through our website, Eyewearinsight.com.
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account.
You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Eyewear Insight, at all times. However, Eyewear Insight cannot ensure or warrant the security of any information you transmit to Eyewear Insight or guarantee that information on our site, Eyewearinsight.com, may not be accessed, disclosed, altered, or destroyed.
Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to Eyewearinsight.com, such as social networks.
Eyewear Insight is not responsible for the functionality or security measures of any third party.
You may update your account information by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features on Eyewearinsight.com, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at firstname.lastname@example.org
And always remember that you can OPT OUT of Tracking using your browser
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Eyewear Insight or its business partners from tracking your browser’s activities in order to give you the service we feel you need, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features such as, what frames you have browsed during your visit to Eyewearinsight.com or keeping your favorite frame on hand. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at email@example.com
Rights in respect of your Information
The laws of some countries grant particular rights in respect of personal information. We will do our best to fulfill these needs upon your specific request.
Users in those jurisdictions may have the right to:
If we are unable to resolve your request, or if you are concerned about a potential violation, you may be entitled to report the issue or make a complaint to the data protection authority in your jurisdiction.
EYEWEARINSIGHT.com complies with the Children’s Online Privacy Protection Act of 1998, which prohibits collecting personal information from children under the age of 13. If it comes to our attention that we have unknowingly collected information from a child under the age of 13, we will delete it as soon as possible.
Lost or Stolen Information.
You must promptly notify us if your credit card, user name, or password is lost, stolen, or used without permission. In such an event, we will contact our credit card processor Authorize.net and ask them to remove that credit card number, user name, or password from your account and update our records accordingly.